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Surgery Scheduler - Birmingham - Full Time in Birmingham, AL at ATI Physical Therapy

Date Posted: 10/29/2018

Job Snapshot

Job Description

What’s the Role:

The ATI clinical support team strives to provide the best 5 star customer experience to our patients every day. We look for you to be a champion of ATI's culture and values, working alongside the surgery center staff and physical therapists while assisting the patients. The secret to success at ATI is to exceed customer expectations by providing the highest quality of care in a friendly and encouraging environment and you are on the front lines of delivery. Our core values of quality of care, teamwork, communication and the friendly factor show in your attitude and day to day interaction with everyone you meet. Your Purpose at ATI:

As a Surgery Scheduler, you are the liaison between the surgery center and ATI. You will enthusiastically greet patients by phone and in person, accommodate their needs and be responsible for clinical administrative functions—schedule and confirm post-op appointments with ATI staff, maintain clinic schedule and notify clinicians of changes, and communicate effectively with surgery center staff to ensure patient needs are met. You are a team player leading the charge with exceptional customer service skills, a passion for patient care and a strong ability to learn new software. You also review, in detail, post-op instructions with each patient, including a review of prescribed medication and will provide contact information for follow up questions.

What’s Cool About This Job:

You will be part of a strong internal team focused on taking care of our patients including the following:

- Your days will be busy as a champion of ATI's culture and values, working alongside all members of the clinic and surgery center teams to make a positive difference in patients’ lives with each and every interaction while working in a friendly and encouraging environment.

- This is the opportunity to join the best and fastest growing Physical Therapy Company in the world while learning great skills that will help your personal and professional growth.

- You will receive excellent development from your on-site Clinic Director as well as an off-site Office Manager as you receive the training and support needed to master the Surgery Scheduler role.

- The opportunity to build relationships with surgeons as well as ATI clinicians while growing your career

What You Need to be Successful:

- Excellent customer service skills with the ability to multitask and set multiple priorities while providing an exceptional experience for anyone that enters the clinic.

- The ability to commute effectively and professionally with everyone you interact with from patient to teammate to clinical leadership.

-Demonstrate enthusiasm, compassion and the friendly factor to make the day of our patients.


-Excellent telephone rapport building skills as well as strong computer skills to effectively assist our patients.

-Ability to work closely with all clinic staff to improve work relationships, build morale, increase productivity and create a world-class clinical team.

- Ability to stand, stoop, and move throughout the clinic for your entire assigned shift.

- The mindset and determination to emotionally invest and crush all of your work goals.

- All staff must be age 18 or over to be eligible for employment. Preference given to candidates with previous medical office experience.

ATI is an Affirmative Action/Equal Opportunity Employer. We welcome job applications from qualified individuals without regard to race, color, religion, sex, national origin, age, disability, ancestry, family care status, veteran status, marital status, sexual orientation or any other lawfully protected status. Minorities, women, disabled persons, and veterans are encouraged to apply. It is the policy of ATI, as an equal opportunity employer, to attract and retain the best qualified individuals available, without regard to race/ethnicity, color, religion, national origin, gender, sexual orientation, age, disability or veteran status. Other details
  • Job Family Techs
  • Pay Type Hourly